Prevent empty fields in email notifications

[SD29]

Hello Experts,

I have a request regarding email notifications. How can we prevent empty fields of a catalog item from appearing in the email notifications.

Thanks,

SD.

[Uncle Rob]

Wrap it in a mail script that checks each field for a value before writing it

[SD29]

Hello Robert,

This is the message i have in my email template. Where exactly I have to do that??

Request: ${sysapproval}

Requested By: ${sysapproval.opened_by}

Requested For: ${sysapproval.requested_for}

Short Description: ${sysapproval.short_description}

<hr/>

<mail_script>

  template.print("Summary of Requested items:\n");  

  var item = new GlideRecord("sc_req_item");

  item.addQuery("request", current.sysapproval);

  item.query();

  while(item.next()) {

          template.print(item.number + ":   " + item.quantity + " X " + item.cat_item.getDisplayValue() + " at " + item.cat_item.price.getDisplayValue() + " each \n");

          template.print("       Options:\n");

          var keys = new Array();

          var set = new GlideappVariablePoolQuestionSet();

          set.setRequestID(item.sys_id);

          set.load();

          var vs = set.getFlatQuestions();

          for (var i=0; i < vs.size(); i++) {

              if(vs.get(i).getLabel() != '') {

                    template.space(4);

                    template.print('         ' +   vs.get(i).getLabel() + " = " + vs.get(i).getDisplayValue() + "\n");  

              }

          }

  }

</mail_script>

Click here to view Approval Request: ${URI}

Click here to view ${sysapproval.sys_class_name}:   ${sysapproval.URI}

<hr/>

${mailto:mailto.approval}

<hr/>

${mailto:mailto.rejection}

<hr/>

[dvp]

In this       if(vs.get(i).getLabel() != '') { loop add the below condition

if(vs.get(i).getLabel() != '' && vs.get(i).getDisplayValue() != ''){

[SD29]

Hi Dvp,

When i use this all the non selected variables appear as shown as below, but i don't need them to be shown in the email.

Please help!!

Thanks,

SD