Prevent users from disabling their notifications?

[Ben65]

How can we disable a user from going into their settings and turning off their notifications? 

(Gear icon -> Notifications -> Allow Notifications)

Is it possible? I am aware that I could mark the emails as mandatory but that simply does not fit our business case. Has anyone done this before or spoken with a ServiceNow representative and discovered a solution?

Thanks!

[Paul Curwen · Accepted solution]

Hi bjg576,

As a user I would hate this, but if you must:

1. Set the system Property 'glide.notification.preference.ui.enabled' to false

That will do what you require.

Regards,

Paul. 

[Maria Thompson]

Hello Paul, that worked until Tokyo but now that we are in Vancouver we have the same issue again. Any thoughts?

Thanks,

Maria