Originally, I thought this was impossible.. However, it was implied that my belief was incorrect and I was even Demoed a case where this can work.Now, when trying to make this happen, I'm at a loss.Example. Say I have a reference field to an asse...
Problem we are trying to solve: We have vendors that use their own instances of ServiceNow. Sometimes they will send emails to our instance that originated from their instances of ServiceNow (With their instances watermark). We are seeing collisions ...
We have a catalog item that is used to create user records. There is currently no validation to prevent the user from continuing the process if the user already exists. So I'm trying to validate that the email address being entered isn't a duplic...
I have a team that wants to create INCs via a URL. We've got this part down fine:https://<myinstance>.service-now.com/nav_to.do?uri=incident.do?sys_id=-1but sometimes we want to pass a URL to the short_description or description field such ashttp...
Hi Folks,I need to hide variable editor based on variable values on RITM form level. Can anyone suggest some inputs on this? Also I need to display variable editor for some other conditions.Regards,Ram
We are considering domain separation for our organization but have some high level questions. Our goals and understanding1.) Our understanding of the functionality is found in this article: http://wiki.servicenow.com/index.php?title=Domain_Sep...
I'm validating/converting forms to be used in the new Helsinki Service Portal, and I love the way the List Collector works there. It looks great, is intuitive, doesn't take up a lot of space. However...I cannot figure out how to filter the list colle...
Hello...This is my first post on the SNOW community so forgive me if this is common knowledge. I have encountered a problem with the Employee Self Service Portal. The problem is I want any user that can login to my company's instance to view Majo...
Hello, I dont know how to set variable value to UI macro.I have UI macro below and onchange client scriptOnchange client script is able to alert me with variable, but I doesnt need alert, need to set this value to UI macro on form. So when user selec...
I have the need to display on a catalog item a list of details from records in a table, so I'm attempting to write a macro. In order to retrieve the records, I need to know the value of another variable on the form. In this example, I have a variable...
I have created an inbound email action which is in scoped application.here the problem is If I glide record user table to check and set the user as "guest". it doesnot create the record. it jus skips the inbound email action.Here is the code.current....
Hello all,I have created a before query business rule for a table that creates an encoded query to return certain records based on our security. However, an issue I am running into is being able to get the filter at the top of the list(e.g. Status ...
HelloRight now, when a user opens a service request, the form auto populates the phone number with the logged in user. I want the phone variable to be based off of the "requested for" variable. How would I go about doing this? Here is the script in t...
I want to show incidents where Requested for field should not be the current user. How to use this condition dynamically?Is "IS NOT(dynamic)" filter is available?
Hi all,I'm currently configuring our service portal and have come across an issue on the View all requests drop down and also on the View all button on the simple list. If I try them as admin they work fine and take me to tables containing the full...
