Preview Notification v/s. Notification triggered from eventQueue

chatsaurav19
Tera Contributor

Hi All,

 

A notification which is getting triggered from an eventQueue is unable to populate the variables although Previewing it is picking up the variable values.

 

chatsaurav19_1-1690295773217.png

 

 

 

chatsaurav19_0-1690295710408.png

 

Any idea what is missing?

 

Thanks and Regards,

Saurabh Chatterjee

6 REPLIES 6

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @chatsaurav19 

Greetings!

you can try checking if you got the data or not by preview the HTML body using the related link in the email is generated. (you can bring that related link in the form if it is visible).

can you please provide the event script you used as well.

Please mark my answer correct if it helps you

Kind Regards,

Ravi Chandra.

Hi Ravi,

 

Yes the data looks like:::

</head><body><p>Hi ,</p> <p>The Projected Hire Date for Role ID: has been future dated to : .</p> <p>Thanks &amp; Regards,</p> <p>&nbsp;</p>

Hello @chatsaurav19 

I mean please provide the script used to generate the event and also the notification content which you used 

Kind Regards,

Ravi Chandra 

Hi @Ravi Chandra_K 

 

The script is : 

gs.eventQueue('Notify Hiring Manager on PHD Change', current, hiringManagerEmail);

 

The notification content looks like :

 

chatsaurav19_0-1690303555714.png

 

Thanks and Regards,

Saurabh Chatterjee