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‎09-21-2020 04:47 AM
In my instance on the Approval for the "Preview record button/icon" is not visible.
Any idea how to bring that up?
Solved! Go to Solution.
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Instance Configuration
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‎09-21-2020 04:57 AM
Hi Yash,
Is this for only that table and field or for complete instance?
where is this happening native or portal?
please check if readonly_clickthrough=true attribute is set or not on that field
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-21-2020 04:57 AM
Hi Yash,
Is this for only that table and field or for complete instance?
where is this happening native or portal?
please check if readonly_clickthrough=true attribute is set or not on that field
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎09-21-2020 06:03 AM
This is happening in native UI. For the Approver field only.

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‎09-21-2020 05:17 AM
Please share the screenshot.
Thanks,
Saji
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‎09-21-2020 06:09 AM