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Preview Record icon/button is not visible on approval form

Yash31
Tera Contributor

In my instance on the Approval for the "Preview record button/icon" is not visible.

Any idea how to bring that up?

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Yash,

Is this for only that table and field or for complete instance?

where is this happening native or portal?

please check if readonly_clickthrough=true attribute is set or not on that field

Reference field icon

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Yash,

Is this for only that table and field or for complete instance?

where is this happening native or portal?

please check if readonly_clickthrough=true attribute is set or not on that field

Reference field icon

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader

This is happening in native UI. For the Approver field only.

Sajilal
Mega Sage

Please share the screenshot.

Thanks,

Saji

Yash31
Tera Contributor

Here is the snip