primary know error article should be mandatory on problem form when risk is accepted in RCA State

[VijayKummamuru]

primary know error article should be mandatory on problem form when risk is accepted in RCA State

I tried with UI policy but problem is getting closed without attaching primary known error article

@Atul Gupta @itil @Probir @SN DEV 

[Chaitanya ILCR · Accepted solution]

HI @VijayKummamuru ,

Configure the problem form of Accept risk dialog form view and add the field "Primary know error article" to it

and create a UI policy with conditions as resolution code --> Risk Accepted

ui policy action as "primary know error article" mandatory

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[VijayKummamuru]

yes @Chaitanya ILCR  its a part of  below plugin i have installed the same thanks 

Problem Management Best Practice - Madrid - Knowledge Integration