Printing variables value of a variable set

[Evan2]

Hi All

I am trying to print a variable (Short Description) which is part of variable set in a catalog item. But i am not able to print the value under short description variable of the variable set by the notification email script in notifications. Please find below the code for reference and guide me-

var gr = new GlideRecord("sc_req_item");
gr.addQuery("request", current.sys_id);
gr.query();
while(gr.next()) {
template.print(gr.number + ": " + gr.cat_item.getDisplayValue() + "<br />");
template.print("Request Title "+ ": " + gr.u_request_title.getDisplayValue() + "<br />");
template.print("Short Description "+ ": " + variables.Short_Description.getDisplayValue() + "<br />");
template.print("Abc" + variables.Short_Description);

}

Variable Sets Variable :-

Notification:-

Regards,

Evan

[Ankur Bawiskar]

Hi,

update as below

you missed gr object

also gr object and short_description field name

var gr = new GlideRecord("sc_req_item");
gr.addQuery("request", current.sys_id);
gr.query();
while(gr.next()) {
template.print(gr.number + ": " + gr.cat_item.getDisplayValue() + "<br />");
template.print("Request Title "+ ": " + gr.u_request_title.getDisplayValue() + "<br />");
template.print("Short Description "+ ": " + gr.variables.Short_Description.getDisplayValue() + "<br />");
template.print("Abc" + gr.short_description); // this would print RITM short description

}

Regards
Ankur

[Muhammad Maira1]

Hi update as below
make lower-case s and d in short description

var gr = new GlideRecord("sc_req_item");
gr.addQuery("request", current.sys_id);
gr.query();
while(gr.next()) {
template.print(gr.number + ": " + gr.cat_item.getDisplayValue() + "<br />");
template.print("Request Title "+ ": " +  gr.u_request_title.getDisplayValue() + "<br />");
template.print("Short Description "+ ": " + gr.variables.short_description.getDisplayValue() + "<br />");
template.print("Abc" + gr.variables.short_description); // gr.variables

}

[sachin_namjoshi]

Use below code

var gr = new GlideRecord("sc_req_item");
gr.addQuery("request", current.sys_id);
gr.query();
while(gr.next()) {
template.print(gr.number + ": " + gr.cat_item.getDisplayValue() + "<br />");
template.print("Request Title "+ ": " + gr.u_request_title.getDisplayValue() + "<br />");
template.print("Short Description "+ ": " + variables.Short_Description.getDisplayValue() + "<br />");
template.print("Abc" + gr.variables.short_description); // make sure that you give correct column name for short description

}

Regards,

Sachin