Proactive triggers not working

Eswar13
Tera Contributor

Can someone help me with Proactive triggers? they are not coming up in the instance even though installed all the plugins, enabled the property too. I am using a demo instance.

 

 

Thanks in advance!

2 REPLIES 2

sourav1999
Mega Guru

Proactive triggers are used to detect and respond to changes in the environment or configuration.

To troubleshoot the issue, check the following:

• Ensure the Proactive Trigger is enabled in the Proactive Trigger form.

• Ensure the conditions are properly configured in the Proactive Trigger form.

• Ensure that the Proactive Trigger is associated with a valid workflow.

• Check the Proactive Trigger log for any errors.

• Ensure that the Proactive Trigger is configured to run at the expected interval.

 

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mpmacconnell
Tera Guru

Curious if you solved this. It will not work in three of my four instances. All of them are configure the same with that same rules.