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Problem Model selection on workspace

sejal1107
Tera Guru

We have 2 problem models 'A' and 'B'.

I have created an interceptor on problem to create problem with those 2 models.

This interceptor is working as expected for native UI but its not showing on workspace and instead the default problem model is selected when new button is clicked for problem.

I have created model entries in Record type selector as well.

What could be the reason behind it?

Please check and Mark Helpful and Correct if it really helped you.
Thanks & Regards
Sejal Chavan
0 REPLIES 0