problem records in Australia

Vedavalli
Mega Sage

Wednesday

Hi
I'm not able to see problem records In Australia release even though i'm having admin role and there is no new button for creating new problem records.
any reason

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7 REPLIES 7

Dr Atul G- LNG
Tera Patron
In response to Vedavalli

Wednesday

It looks like the PDI has not loaded fully. Try going to Plugins, search for the Problem Management plugin, and repair it. Are you logged in as an admin?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Vedavalli
Mega Sage
In response to Dr Atul G- LNG

Wednesday

I repaired plugin but still same issue

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Dr Atul G- LNG
Tera Patron
In response to Vedavalli

Wednesday

Release instance mate and take a new one.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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