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05-04-2025 12:08 AM
I would like to remove the problem task interceptor in Service Operation Workspace which is shown below, whenever user clicks on "Create Problem Task" the interceptor should not be visible and directly open new problem task record.
Solved! Go to Solution.
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05-04-2025 12:18 AM
check this link
Need to hide the create a problem task dailog box in service operational workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-04-2025 12:18 AM
check this link
Need to hide the create a problem task dailog box in service operational workspace
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-05-2025 01:41 AM
@Ankur Bawiskar Thanks for sharing the link, it works for the New button, and I also want to hide the pop up for 'Create problem task' button on SOW