Problem task interceptor in SOW

Siris
Tera Contributor

I would like to remove the problem task interceptor  in Service Operation Workspace which is shown below, whenever user clicks on "Create Problem Task" the interceptor should not be visible and directly open new problem task record.

 

Siris_0-1746342519745.png

 

 

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Siris 

check this link

Need to hide the create a problem task dailog box in service operational workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Ankur Bawiskar
Tera Patron
Tera Patron

@Siris 

check this link

Need to hide the create a problem task dailog box in service operational workspace 

If my response helped please mark it correct and close the thread so that it benefits future readers.

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Siris
Tera Contributor

@Ankur Bawiskar Thanks for sharing the link, it works for the New button, and I also want to hide the pop up for 'Create problem task' button on SOW