Progress Bar not displaying on the service portal.

Rakesh113
Tera Contributor

Hello Team 
I am looking to add an percentage completion progress bar on the survey page from the service portal. Survey are triggering in the service portal but not displaying any progress bar after the system property value is true (sn_portal_surveys.sp_survey.show_progress_bar). As per the documentation from the ServiceNow progress bar need to be display on each survey page once the property is enabled. for service now document, please refer the link ( Surveys in Service Portal and the Now Mobile app (servicenow.com) 

 

Note: My survey in portal is taking the page (take_survey) and assessment is based on the Category Pagination. I am missing any other things to see the progress bar on the service portal.

 

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rakesh113 

 

https://www.servicenow.com/community/now-platform-blog/how-progress-is-calculated-in-survey/ba-p/228....

 

Try to clear cache and then try. I think you followed the same link. else log a now support case. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Hello @Dr Atul G- LNG 

It is working now , I have used old widget . Progress bar is working for the new widget for assessment.

Hurererer @Rakesh113 

 

If my answer help, please accept as solution, 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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