Provide reason in box in popup window populated when click on Reject button in Service Portal

Mad3
Tera Expert

Hi All,

I have custom buttons on custom widget called Accept and Reject, when click on Reject button popup window is populated.

As I don't have knowledge on Service Portal!

1. On the popup window user should provide reason to reject and the should take OK in Service Portal.

2. If reason not provided can't be submitted.

2. How to make a field on popup window to give a text in box and store in a table.

 

Sharing knowledge would help me.

Thanks in Advance!

 

Mad3_0-1675082404463.png

 

 

7 REPLIES 7

Nikita30
Mega Sage

Hi @Mad3 ,

 

I have same kind of requirement , can you please share the code?

Appreciate hour help!

 

Thanks in Advance!

Hi @Nikita30 

 

Please go through the below link, But I haven't tried. 

https://www.servicenow.com/community/developer-forum/save-user-provided-comments-in-custom-table-fie...

 

Thanks.