Public Survey url through the service portal

[kcf]

We've created a public access survey.  Our requirement is to have all users take this survey through the service portal and not the backend.

What is the URL for accessing the survey in the service portal?  We don't want to "Assign" or "Send Notification" of the survey to our users.

We want to be able to send a generic link to the survey through the service portal.

I only see a Survey URL to the backend like this:

https://instance.service-now.com/assessment_take2.do?sysparm_assessable_type= XXXXXXXXXXX

[Allen Andreas]

kcf,

I see, then you'd want to use this:

https://instancename.service-now.com/sp?id=public_survey&type_id=XXXXXX

Where you'd place the XXXX with your sys_id.

Please mark reply as Helpful/Correct. Thanks!

[Allen Andreas]

Yes, that's it 🙂 Haha as I was typing that out for you.

My link above is for public access survey though ^^^

[Allen Andreas]

kcf...please look at the link I gave...you need to use public_survey as ServiceNow has that portal page setup for Public viewing.

I see you were quick to jump on marking your post as Correct, hah...

There has been other replies as Helpful as well. Please mark any that are Helpful as Helpful....and the correct answer as Correct.

[Ashutosh Munot1]

HI,

There is a property you need to set to make them available on Service Portal. Once you do that and then go to survey and click on survey url so you can see portal url.

Property is:

Thanks,

Ashutosh