Published Workflow Not showing for RITM
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08-16-2024 05:40 AM - edited 08-16-2024 05:51 AM
i have created a wokflow Software Requests WF for catalog item, after submitting a request,
when i am clicking on show workflow in related links selected workflow is not showing. Instead it is showing workflow of service catalog request.
i tried creating different workflows in am facing the same issue. i.e. workflow of service catalog request is getting attached instead of selected Published workflow.
NOTE : Table name : sc_req_item table name selected for creating Workflow
Workflow is in Published state
selected the same workflow in Process Engine for catalog item