- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2017 07:08 AM
I'm trying to pull in the display value of my reference variable 'vend_name', but will not work. The 'Requested For First Name' is pulling in as expected:
Hello ${request.requested_for.first_name},
Your request for a New Mexico Non-Taxable Transaction Certificate (NTTC) for ${current.variables.vend_name.getDisplayValue()} has been completed. Please find attached the certificate for your use.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-16-2017 10:28 AM
Nicole, you don't need to use a mail script and that is causing the extra line. Use the following instead:
Hello ${request.requested_for.first_name},
Your request for a New Mexico Non-Taxable Transaction Certificate (NTTC) for ${request_item.variables.vend_name} has been completed. Please find attached the certificate for your use.
Thank you,
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2017 07:32 AM
This is what I had initially before I added 'getDisplayValue', and was not working.

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2017 08:09 AM
Hi Nicole,
are these variables on a request Item? If so you will need to write a mail script in order to pull them in
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2017 09:58 AM
I tried the following script:
And this in my notification:
Hello ${request.requested_for.first_name},
Your request for a New Mexico Non-Taxable Transaction Certificate (NTTC) for ${mail_script:nmnttc.vend_name} has been completed. Please find attached the certificate for your use.
</mail_script>
Still no go

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2017 10:09 AM
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-15-2017 10:13 AM
Nicole, you really don't need a mail script to accomplish this. Can you please:
- Provide table name that your notification is using
- Post a screen capture of your variable? I need to see the name of the variable.
- Confirm you can see this variable in the variable editor on the task
Thanks