Set tags via API
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12-04-2017 08:14 AM
Hi,
Has anyone been able to set tags via api? We would like to create a tag on create of an incident. I've tried the label_entry table but it's not allowing me to write to the table and table_key field due to the maint role in the acl.
Is there another way to do this or how can I do this without having to modify the role?
Thanks!
Phuong

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12-04-2017 08:42 AM
You can create new CREATE ACL on label_entry table to allow role ( with specific role) to create tag entries.
This should allows you to create tags via API.
Regards,
Sachin
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12-04-2017 09:32 AM
Ok thanks Sachin. And there is no other way to add tags to an incident via API?

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12-04-2017 10:00 AM
Hi,
I used same method of ACL to allow creation of tags via REST API.
Regards,
Sachin