Push notification not working at all

[KaMmILa__]

Can some one help me how I get servicenow mobile application ? When i click on the notifications only thing i see is email

I have servicenow agent up and running in my mobile .

I created a push notification and it is not working even i cannot see the logs too ,

First i created the push message 

Push notification will be triggered when the assigned to change and it will notify assigned to 

and added that in push default registration. what am i missing ? 

[Allen Andreas]

Hello,

For push messages, they require format of JSON. Please refer to documentation: https://docs.servicenow.com/bundle/paris-servicenow-platform/page/administer/notification/task/t_Cre...

Please mark reply as Helpful/Correct, if applicable. Thanks!

[KaMmILa__]

Thanks allen 

we do have the content record for that as we are using OOB one

[Allen Andreas]

Hello,

Ok, have you defined the applet to open if the notification is tapped?

Please refer to documentation: https://docs.servicenow.com/bundle/orlando-mobile/page/administer/tablet-mobile-ui/task/sg-mobile-se... 

[KaMmILa__]

can we use the OOB applet ? , I tried OOB push notifications too ,, by activating them and satisfied the conditions but they are not sending any notifications when I see the logs