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03-06-2021 11:19 AM
Can some one help me how I get servicenow mobile application ? When i click on the notifications only thing i see is email
I have servicenow agent up and running in my mobile .
I created a push notification and it is not working even i cannot see the logs too ,
First i created the push message
Push notification will be triggered when the assigned to change and it will notify assigned to
and added that in push default registration. what am i missing ?
Solved! Go to Solution.
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03-09-2021 08:51 PM
Noticed that we have no roles and its working after adding push admin
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03-06-2021 12:23 PM
Hello KaMmILa
for Push notification you require format of JSON
The following is an example of a content record that creates a two-button layout, one to approve something, such as a change request, and one to decline it.
var json = { "table" : current.getTableName(), "sys_id" : current.sys_id, "template" : { "type": "2 button", "button1" : { "title" : "Approve", "action" : attributes.button_action, "parameters" : { "response" : "approve" } }, "button2" : { "title" : "Decline", "action" : attributes.button_action, "parameters" : { "response" : "decline" } } } }; json;
Procedure
- Navigate to System Notification > Push > Push Message Content.
- In the Push Notification Message Contents table, click New.
- Fill out the fields on the Push Notifications Message Content form (see table).
- Click Submit.
Please mark my answer as correct and close the thread so that others can also benefit.
Regards
Prasad Dhumal
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03-06-2021 12:43 PM
Thanks Prasad we just need to navigate to that record up on clicking the notification(if that generated )

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03-08-2021 06:35 AM
Duplicate post here: https://community.servicenow.com/community?id=community_question&sys_id=c3fcc1cddb722410f77799ead396...
Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!
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03-09-2021 08:51 PM
Noticed that we have no roles and its working after adding push admin
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08-16-2021 12:52 PM
Where did you add the role?