$pwd_change.do page not working

[Swapnil_22]

$pwd_change.do page not working getting below error message

Change password is not configured in your environment, contact service desk for assistance.

Verified all the password realted properties and Pwd Process/Cred store looks good.

Any help will be much appreciated!

[Community Alums]

Hi @Swapnil_22 ,

Go to Password Reset> Processes and change the ones you don't want to see to Active=false and vice-versa.

Also, check the below details on the process record:

[Swapnil_22]

Thanks @Community Alums , Verified the password reset process and reactivated that process again but still getting the same error 'Change password is not configured in your environment, contact service desk for assistance.'

[Ankur Bawiskar]

@Swapnil_22 

When was the last time it worked fine?

Did you recently upgrade?

[Swapnil_22]

@Ankur Bawiskar Last month when we tried to set up custom password policy requirement at that time it was working fine.. No upgrades done on the environment