query on sys_user_grmember table not working

priya149
Mega Contributor

I have a requirement For Record producer ,if 1st level Group approver is raising a request, approval should go to the 2nd level approval.

I have written one If condition as below but it seems query on group name is not working can someone correct me if anything wrong-

answer = ifScript();
function ifScript() {
var usr = current.u_caller_id;
gs.log('Test1' + usr); // sysid of caller is coming
var gr = new GlideRecord('sys_user_grmember');
gs.log('Test2' + gr);//logs coming

// Tried below all commented query but Rowcount log is not coming
//gr.addQuery('group.name','d6f05a17dbad08909acafd651d961960');

//gr.addQuery('group.name','ABC');

//gr.addQuery('group', ABC);

//gr.addEncodedQuery('group=d6f05a17dbad08909acafd651d961960^');
//gr.addEncodedQuery('user='+usr+'^group.name=ABC');


gr.addQuery('user',usr);
gr.query();
if(gr.next()) {
gs.log("RowCountanu:"+gr.getRowCount());
return 'yes';
}
return 'no';
}

On backgrpund script getting the rowcount

Also tried below code-

answer = ifScript();
function ifScript() {
var appr="";
var usr = current.u_caller_id;

var grp = new GlideRecord('sys_user_group');
grp.addQuery('name','Solution Owner Group');
grp.query();
if(grp.next()) {

var gm = new GlideRecord('sys_user_grmember');
gm.addQuery('group',grp.sys_id);

gm.query();
while(gm.next()) {
gs.log("RowCountanu:"+gm.getRowCount()); // not coming

appr = gm.user.sys_id;

if(appr == usr)
{
return 'yes';
}
return 'no';
}
}

1 ACCEPTED SOLUTION

try now. 

 

 

answer = ifScript();
function ifScript() {
var appr="";
var usr = current.u_caller_id

var gm = new GlideRecord('sys_user_grmember');
gm.addQuery('group.name','abc');
gm.addQuery('user',usr);
gm.query();
gs.log("RowCountanu:"+gm.getRowCount()); // not coming
if(gm.getRowCount() >0) {

return 'yes';
	
}
else{

return 'no';
}
}

 

View solution in original post

12 REPLIES 12

try now. 

 

 

answer = ifScript();
function ifScript() {
var appr="";
var usr = current.u_caller_id

var gm = new GlideRecord('sys_user_grmember');
gm.addQuery('group.name','abc');
gm.addQuery('user',usr);
gm.query();
gs.log("RowCountanu:"+gm.getRowCount()); // not coming
if(gm.getRowCount() >0) {

return 'yes';
	
}
else{

return 'no';
}
}

 

It worked 🙂 Thanks for the help

mainly i was missing if(gr.getRowCount() > 0)  condition.

Ankur Bawiskar
Tera Patron
Tera Patron

Hi Priya,

the workflow is on which table? since it is the record producer

check whether the value for field u_caller_id is coming or not?

var usr = current.u_caller_id;
gs.log('Test1 ' + usr); // sysid of caller is coming

Mark Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hello its on custom table. and value is coming for the user.

Knight Rider
Mega Guru

Hi,

Script looks fine for me and also I ran the below script In background scripts  - it is printing correct value.

I just made two changes

1. var usr = gs.getUserID();  instead of u_caller_id

2. Group name as "Architects" instead of "Solution Owner Group"

See if there are any Spaces in your group name.

answer = ifScript();
function ifScript() {
var appr="";
var usr =gs.getUserID();//current.u_caller_id

var grp = new GlideRecord('sys_user_group');
grp.addQuery('name','Architects');
grp.query();
if(grp.next()) {

var gm = new GlideRecord('sys_user_grmember');
gm.addQuery('group',grp.sys_id);
gm.query();
while(gm.next()) {
gs.log("RowCountanu:"+gm.getRowCount()); // not coming

appr = gm.user.sys_id;

if(appr == usr)
{
//return 'yes';
	gs.print("yes");
}
gs.print("No");
	//return 'no';
}
}
}

 

Thanks,

-Vinay