Saanvi Sharma wrote:
Does anyone query the ServiceNow database tables directly, outside of ServiceNow?
There's no such thing.
You can query the ServiceNow tables within the platform, or you can query the MySQL database that sits below the ServiceNow instance, outside of the platform.
But if you ever manage the latter (which is highly unlikely), you'll find the names of tables and columns may be mystifying since they're presented as meaningful labels within the platform but abstracted to something else outside of it.
So.. in general, if those tables are used for ServiceNow, stick to interrogating them via the platform.
