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Resolved! Magnifying glass doesnt work in the HR Agent workspace

Hello we are experiencing an error in the HR Agent workspace where reference field have the magnifying glass icon but clicking it doesnt do anything. I checked in my pdi and its the same. However the CMS Workspace seems to work fineIs there a configu...

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dagarson by Tera Guru
  • 1035 Views
  • 4 replies
  • 0 helpfuls

nav_to.do go to SPEntryPage Script

URL contains "nav_to.do" go to SPEntryPage and check condition in getFristPageURL().I do not think it was not normal process of nav_to.do url redirect.How can fix that? I want make nav_to.do URL to redirect to own address. 

Jaeik Lee by Mega Sage
  • 617 Views
  • 4 replies
  • 0 helpfuls

Resolved! Restrict past or future dates more than 18 months

Hello everyone, I need to implement a validation rule for the knowledge article form. Specifically, if a user tries to enter a date in the "Valid to" field that is either in the past or more than 18 months into the future, an alert should be triggere...

Snow-Man by Tera Contributor
  • 875 Views
  • 3 replies
  • 0 helpfuls

Catalog client script to get requested for value

Hi,Pls assist me to get the requested for value which is displaying into order submission page. I want to generate the user account name depands on requested for value like adminXXX(admin + requested for userid).I understand that requested for field ...

Deepa12 by Tera Contributor
  • 254 Views
  • 1 replies
  • 0 helpfuls

Business Application module issue

Business application module under Organization seems to redirect to a different url and also the tabs cannot be clicked in the application when they are open,even with admin access cannot do a right click and configure anything  

Priya123 by Tera Contributor
  • 342 Views
  • 2 replies
  • 0 helpfuls

Resolved! Adding a option to reopen an incident to the service portal

Good day to you all,                I have a requirement to have an option to reopen an incident after its been resolved from the service portal. When the "Incident resolved notification is sent there is a link that says "reopen this incident", when ...

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ccurtis by Tera Contributor
  • 1208 Views
  • 4 replies
  • 2 helpfuls

Resolved! How to successfully clone news widgets?

Hi! I am currently building a new news center, for which I want to clone the widgets News Info and Featured News. The problem is, once I clone them, I cannot publish to them. I can only publish to the original widgets. I assume this can be altered so...

Kvist by Tera Contributor
  • 668 Views
  • 4 replies
  • 1 helpfuls

Resolved! Failing Widget: 'SC Catalog Item'

Just loaded an update set from our dev instance to test, with 3 new catalog items. For two of the items I get this when I try to access them from the portal:  The third catalog item is using the SC Catalog Item widget just fine. What gives here?  

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Catalog Item Visibility based on meta

Hi All,Have configured one of the catalog item in which have given meta as "up" but when tried searching in portal using meta the catalog item is not visible.please can anyone let me know what could be the issue Thank youPrajwal.