Hi all,I have made a UI page. Once I click on search icon it is opening 'core_company' records but in this scenario i can only choose one record at a time. (Refer below image)How can I add multiple records like we add by clicking check boxes near rec...
Hi guys, I am a newbie with ServiceNow. In the Incident form, it is displaying Incident Variable Editor Macro. The requirement is to decrease the height of the slushbucket because it is large now. I have come to the Macro 'com_glideapp_questionset_de...
Hi All, We have encountered an issue in which the live chat automatically closed once the available agent clicks the accept button and its strange because it is happening to 2-3 users not all and once the user cleans the browser cache then it works f...
Hi,Please help in figuring out why the chat interaction's state changes to CLOSED ABANDONED without routing to anyone, when asked to connect to live agent.This is not the case with every interaction that follows this path. Only a few where closed aba...
Hi All, We have a requirement where we have "Last password date field" showing as "Empty" for few records in service Now . So, to fill in those we are asked to fetch the 'Last Password date" field from AD to ServiceNow. we have implemented a PowerShe...
Hi Guys,I'm new in Agent Workspace, we encounter an issue in which the live chat automatically closed once the available agent click the accept button and its a bit tricky because it only affect 1 agent only it not happen to other.Is there anyone who...
Hi All,After Xanadu upgrade, when any user irrespective of any role trying to login in in our instance, those are routed to the Employee Services Center. Please guide what's the probable cause.Thanks
Hi All,We have one catalog item that needs to be visible only to the users who directly/indirectly reports to one of the manager.How can I use user criteria to fulfil this requirement?I tried searching on community, but didn't find correct solution.P...
In our workspace, we have a tab Responsibilities contact, this is fully configured using UI builder., We added a list component for this tab and used data binding and we get the contact and account from the case record and fetch the relevant Responsi...
Is it possible to create a report that pulls random cases/requests based on the assigned to? Or how could I create a page or module that would pull a random list of records based on the assigned to in a scoped application?
ServiceNow says "Read ACLs should not have GlideRecord/GlideAggregate in script"But OOB ServiceNow has itself provided SEVERAL read ACLs with GlideRecord/GlideAggregate in script Crazy!!! why?
I'm planning to use the module "PagerDuty Platform for Real-Time Operations" to integrate with PagerDuty.(ServiceNow Store - PagerDuty Platform for Real-Time Operations)In this case, is there a diagram or something that logically describes how the da...
Hello!In the Incident form, our client has a State and On hold reason fields. When State is On Hold, the On hold reason field is mandatory. This works perfectly in a UI Policy.The above functionality does not work in a List view. I've tried creating ...
Hello Experts, I tried below script to populate MRVS in RITM Description, but values displayed are sysid. Please advice var desc = '';var mrvs = current.variables.vs_asset_information;var rowCount = mrvs.getRowCount();for (var i = 0; i < rowCount; i+...
I want add Feedback option in service portal. Is this possible ?
| User | Count |
|---|---|
| 86 | |
| 83 | |
| 54 | |
| 16 | |
| 15 |
