Servicenow graph connector
Hi Folks, Can we use the ServiceNow Graph connector for solarWinds with SolarWinds SASS platform? Or does it only work with self hosted solarwinds ?
Forum Posts
How do you navigate to an unfilled field after you click Cancel
Hi,I want to click cancel and if the reason for cancellation is not filled in, it will navigate to this location and flash twice like a mandatory submission.Similar to do the following effect.
Resolved! Flow stage approval rejections not showing correctly
So in my flow I have a "ask for approval" step, that goes to our IT Security team, it is set to "anyone approves or rejects", and directly before have a stage "IT Security approval" and it uses the standard approval stages So the issue is, when the a...
Check if user is part of one of multiple groups or any groups that has a group parent
I am trying to restrict record creation based on if a user is part of a group or any group that has parent as certain group. What is a good way to do this? IS it better to look at sys_grmember or sys_group and check they are part of it?
Resolved! unable to assign skills to users
I am trying to assign skills to user but unable to. I created a new HR Skill and trying to add to users from Manage HR Skills. I am not able to find the users. IS there something I should do to find the users?
Is it possible to set a Checkbox variable to null by default instead of False?
Hello, I have 4 Checkbox variables on a catalog item that are hidden via UI Policies when conditions are met. I'm having an issue where these 4 variables are always shown on the Ticket Fields widget on the portal for every user, even if the variables...
Resolved! Map a catalog item:s reference variable to sc_req_item:s "configuration_item" field in Back-end.
Hello guys!I'm trying to map a reference variable called 'pr_number' (based on alm_asset) to a sc_req_item field called 'configuration_item' in Back-end. I have a workflow connected to my catalog item with this reference variable called pr_number. T...
Resolved! Getting requested item activity steam in scoped application
Got a question related to requested item. For an API we need to get the comments added into the sc_req_item and display as a status.When we add comment to sc_req_table all comments goes to activity stream. I am able to use below code global ...
Report for how much tike it took to first action the Ticket
Hi, Please help me to create a report including tasks and incidents that how much time it took to first action the ticket.E.g like how much it took for ticket to come in service desk queue and assigning so it would be the first action on ticket.
Create variable from multi row variable set
Hi guys, what's up?I have this catalog item that has this multi row variable set. I need to create a rule that, for this item only, for each record in the multi row variable set a new RITM must be created, but derived from the same REQ. Can you help ...
move user stories to another instance with certain fields
Hi communityI need to export user stories as XML and import XML into another instance, And I need keep the related list, such as scrum tasks, and attachments as well. My questions are:1. how to avoid moving the work_notes? Can we choose which fields ...
Resolved! Remove "None" as a selection on a form field
Hello, I have a field titled "Role Needed" on a form I created, the field type is "Select Box". I added five selections on the field, however "None" also shows as a selection even though I did not add it. Do you know how to remove "None" as a selec...
Read/Write Access Roles
For a Particular role which modules it have write access.i.e. A role is available into many modules ,So i want to document for which modules it have write access and for which it have read access
Resolved! The instance is offline.
The instance is offline. Please check again in a few minutes. I am unable to start my developer instance kindly help me on this issue Thank you in advance