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09-16-2024 10:48 AM
Hello -
I am working on a requirement for the KB Article Expiry notification/configuration where currently if there are over 10 KBAs that need updated, it provides a URL to a list view of the articles. I want to update this so that if it is over 30 it will do the same.
I found the script include that is driving this: KBKnowledgeSNC This is a read-only script and the script include: KBKnowledge is to be used for overriding, I am just not sure how to go about overriding it in that script.
KBKnowledgeSNC script include:
The function that is controlling this is on line 359 in the above script, "notifyForExpiringArticles". I tried just copying all of that section of script from line 359 to 434 and pasting it into the 'KBKnowledge' script include override, however I am getting an error.
"Could not save record because of a compile error: JavaScript parse error at line (6) column (30) problem = missing } after property list (<refname>; line 6)"
This is what I have in the KBKnowledge script include:
Note - I only want to change the 'var maxArticleCount' variable so that it is 31 instead of 11.
Thanks!!
Solved! Go to Solution.
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09-16-2024 11:42 AM
Also add a comma ( , ) after your function end (Line 86 and Line 87)
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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09-16-2024 11:38 AM
Hi @jlaue
Line 5 in your code should be after all the functions
Example :
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP
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09-16-2024 11:42 AM
Also add a comma ( , ) after your function end (Line 86 and Line 87)
Mark it helpful if this helps you to understand. Accept solution if this give you the answer you're looking for
Kind Regards,
Rohila V
2022-25 ServiceNow Community MVP