Question about URL Type field
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‎01-09-2017 12:23 PM
Hello all!!
I'm not sure how URL type fields work. I know that once locked, they display a hyperlink.
-> But would we be able to click on it and go to the path on the network? Like if we store a path to a folder, would that folder be opened once the URL field value is clicked?
-> Are there any restrictions or rules for this to work?
I'd greatly appreciate any more information anyone could provide on this field type since the documentation doesn't have much. Thanks in advance!!
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‎01-09-2017 02:33 PM
Can you provide me an example of what you are thinking of and I can see if I can come up with anything.
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‎01-09-2017 03:03 PM
There are two fields in a custom table, 'Media' called: 'File location' and 'File vault' - which are of string type currently and contain paths to a folder in the network.
Eg 1: \\companyname\client\BUN01\DSS\RST01\10006\3Native\EB01100-EB01440_Berkad_Allvoice\Berkad\EB01440_Berkad_Allvoice
Eg 2: \\comphost.pvt\Client\BUN01\VSTR1\ASO\9746_BUN01_VSTR1
The requirement is to be able to click on the links and having the specified location opened. I could only think of one solution - I hoped to create new URL type fields for this to work, but based on what you said, that's not an option. If there's no way, there's no way. But I just want to be sure I exhausted all options.
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‎01-09-2017 03:07 PM
Try this Veena,
In a test URL field, use the format:
file:\\comphost.pvt\Client\BUN01\VSTR1\ASO\9746_BUN01_VSTR1
Of course, it would only work if you were on the appropriate network. You could not get to this from a coffee shop (sans VPN).
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‎01-09-2017 04:56 PM
I will try this tomorrow and let you know if it works Chuck! Hope it does.
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‎01-10-2017 11:28 AM
Hi Chuck!
I tried that format for saving a location in the URL type field, and tested it being in the right network, it still didn't work.
In an asset management software (MobileAsset made by WASP technologies), there's an option where the user can click on a little button next to the location field and it opens the location, which is what we are trying to achieve in ServiceNow as well.
If URL field cannot do that, is there another way we can achieve it? Or is it simply not possible?
