Question choices is not visible in related list in Service catalog Variable

[Madhusagar Pal1]

Hi All

Good morning

The use case is to create a new label as "Optional Hardware" Under this label add a check box as "Laptop" and "desktop" in "Standard Laptop" to maintain items the same as "Optional Software" as shown below.

I tried to implement this but somehow I failed to implement.

1. First i have create variable as "Optional Hardware" type as label.

2. Then i tried to create "Laptop" and "Desktop" type as "Check box". To do this under related there is some thing "Question Choice" but it is not visible.

This is not available after form load

Please let me help how to achieve this .

Thanks & Regards,

Madhu.

[Ankur Bawiskar · Accepted solution]

@Madhusagar Pal1 

you created label variable

then you need to create checkbox type variable and there you add those values

what's the issue?

[Ankur Bawiskar · Accepted solution]

@Madhusagar Pal1 

you created label variable

then you need to create checkbox type variable and there you add those values

what's the issue?

[Ankur Bawiskar]

@Madhusagar Pal1 

Did you get a chance to check my above comment?

[AnveshKumar M · Accepted solution]

Hi @Madhusagar Pal1 ,

The label field does not support choices, that is why they disappeared after form reload.

You need to create 3 variables similar to the OOB Optional software (see the image attached),

1. Label -> Optional Hardware
2. Check Box -> laptop
3. Check Box -> Desktop

[Madhusagar Pal1]

Hi Anvesh,

Thanks for your quick response.

regards,

Madhu.