Question : CLONE the ESC or Customize the OOTB?

[Hugh 111]

Hi everyone,

I’m currently implementing ESC for one of our clients.

I’d like to ask Is it a best practice to CLONE the ESC  and use the cloned version for customization,
or should we Customize the OOTB one and only clone like theme , taxonomy as needed?

We’re considering the clone approach to:

• Keep the original portal untouched for future upgrades

• Customize navigation, branding, and layout for specific departments

However, I’m also concerned about potential upgrade and maintenance impacts if we go with a fully cloned portal.

If anyone has practical experience or official guidance on this,
please share your insights!

Best Regards,

Hugh

#ESC

#Employee Center

[Ankur Bawiskar]

@Hugh 111 

Hope you are doing good.

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