Question on closed task notification

Mani60
Tera Contributor

Hi All,
I have one requirement on workflow,
once the RITM create the approval will trigger and after approval approved one SC_Task is create and assigned to "Software group" and once this task closed then remaining next task will create.

What I need to do is, once the first task closed and I need to trigger one notification to requestor to notify your task has been closed.

For this I have added "Create event activity" to the workflow and also call event in event registry and created one notification and called that event in this notification. but notification is not getting trigger once the first task getting closed.

Please find the attached snapshot:

1)Event Registry:

 

Mani60_0-1693475473994.png

 

2) Workflow create event activity:

 

Mani60_1-1693475518867.png

 

3) Notification:

 

Mani60_2-1693475552249.png

 

Mani60_3-1693475568387.png

 

Please let me know what changes I can do as per the above snapshot.

 

Thanks,

 

 

2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @Mani60 ,

 

You dont need any event to get triggered here to send your notification, rather you can use the ''Notification'' Activity in workflow editor to send the notification.

 

After your task is marked closed complete you can connect that to a notification activity in your workflow. I hope this helps you..

 

 


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@Sohail Khilji Thanks for reply
how can I add template to my notification.