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Question on incident

suru2
Tera Contributor

‎03-06-2024 11:40 PM

Hi All

If the caller of incident is a VIP user then Impact choice "VIP User" should be visible otherwise not visible.

Could you please help me on this to get the proper solution.

 

Thanks

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Dr Atul G- LNG
Tera Patron

‎03-07-2024 04:24 AM

Hi @suru2 

 

Same question

 

https://www.servicenow.com/community/developer-forum/hide-impact-choice-when-caller-is-vip/m-p/28538...

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