Question on workflow

[Mani60]

HI All,

I have created on workflow for catalog item, we have total 6 tasks which depend on the condition. In one task we have used timer activity for ourselves we will wait till that time after that task will be created, so here i have facing one issue without waiting timer activity task ticket is closed. When ritm approved then other tasks is created and one task is waiting for timer activity so technician mark as closed other tasks then ritm and request also closed without a timer activity completing.
Please find the attached snapshot:

Could you please help me on this to get the proper solution.

Thanks

[Mark Manders]

You have to put your 'wait for all tasks to be completed' behind your last task (which is the timer one). I guess it is currently just checking when a task is resolved, if there are any others open. That check should only be done after the last one has been finished, since that's probably the one that is done last. 

[Deepak Shaerma]

Hi @Mani60 
your workflow looks good. you just need to set timer after the RITM approvals. 

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Deepak Sharma 

[Mark Manders]

Your timer should be in front of your check. Only after the timer is done, the check should be done, since that triggers the creation of the last task. As long as the timer is still running, the check should not be done.