Queue an event without the 'current' record?

[dstuart]

I'm working on an Inbound Email Action. I have it working, but the person requesting it wants me to 'user-proof' it, i.e. send a "failed" notification with the 'source' email in the event the user specifies some invalid data.

So, I know how to enqueue an event, and send an email notification based on that event. But can I enqueue an event without the 'current' record?

Syntax for gs.eventQueue is gs.eventQueue("event-to-be-queued", current-record, optional-parm-1, optional_parm-2);

Obviously, the event name is mandatory. And it also appears that 'current-record' is also mandatory.

My problem is that since the user had a typo, or otherwise specified some 'invalid' data, the insert of the target record failed. And while there is a sys_id to the 'in-process' record when the gs.eventQueue() runs, when the email notification actually gets around to it, the sys_id is no longer valid, and the email notification fails.

I've tried gs.eventQueue("event-name", , optional-parm-1); but that fails, too, because of what I believe is no 'current record'.

Ideas?

Thanks,

Dave

[dstuart]

Morning Chuck,

Well, it's still not working. I'm not sure why. Nothing that I can find in the Error, Warning, or any other logs.

Dave

[Chuck Tomasi]

Is the event being triggered showing up in the event log? If not, double check that it is registered.

[dstuart]

Hi Chuck,

Yes, the event is showing int he event log. And the issue I was having was that when the email notification ran, it would never send the email. When I looked into the logs, I would see a log entry saying something like (paraphrased) "<table_name>.<sys_id> is invalid; may have been deleted". Like the System was verifying access to the record pointed to by <sys_id>, even though I wasn't using any fields from the record. If it couldn't access the record, it wasn't going any further.

I'm not sure what I changed, but it's working, now. The email is being sent. I'm just having an issue with optional parameter 1 not being picked up by the email notification. I do have ${event.parm1} in the email notification, but it's not coming across.

So, some progress.

Dave

[Chuck Tomasi]

The only way I got this to work was to feed it a valid record. It's doing a check when the notification does the table lookup and says "Is the GlideRecord I got, the same class/type as the notification is looking for?" For my test, I made the notification on sys_user. I triggered the event like this - even though the notification didn't use it.

var usr = new GlideRecord('sys_user');

usr.query();

usr.next();

gs.eventQueue('chuck.test', usr, 'parm1', 'parm2');

[dstuart]

Thanks Chuck,

That's pretty much what I ended up doing.

Dave

Dave Stuart

Principal Info. Systems Support Analyst

County of Ventura

805-662-6731

David.Stuart@ventura.org