quick actions in workspace

eyal abu hamad · ‎01-18-2024

Hi all, how can add this quick actions to CSM/FSM workspace ?
my task is to add like this link to case record form in CSM/FSM workspace. is that possible ?

Dr Atul G- LNG · ‎01-18-2024

Hi @eyal abu hamad

https://docs.servicenow.com/bundle/vancouver-mobile/page/administer/tablet-mobile-ui/task/sg-config-...

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

eyal abu hamad · ‎01-20-2024

Hey, the link that you gave me is for mobile app.
I need the csm/fsm workspace to have the kind of quick actions that I mentioned before

jennv · ‎05-30-2025

Hey @eyal abu hamad did you find out how to do it?