Creation of assesment instance from record producer.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-18-2025 08:10 PM
Hi everyone,
I’ve created survey with three questions and record producer with same questions and options. So when ever user submits this record producer an assessment instance need to be created and selected options should be mapped to questions.
is it possible to achieve or is there any alternative solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-18-2025 08:22 PM
record producers are meant to create task based record and I won't recommend to use it to create assessment instance record
Assessments are triggered based on trigger conditions
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-18-2025 08:25 PM
@Ankur Bawiskar Thanks for quick reply,
can we achieve this using catalog item and flow attached to it
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-18-2025 08:26 PM
yes it's possible but what's your business requirement
why you want assessments to be created after catalog item submission?
Assessment is generated whenever INC is closed, HR case is closed etc
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-22-2025 04:32 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader