Creation of assesment instance from record producer.

KhasimKhanP
Tera Expert

Hi everyone,

 

I’ve created survey with three questions and record producer with same questions and options. So when ever user submits this record producer an assessment instance need to be created and selected options should be mapped to questions.

 

is it possible to achieve or is there any alternative solution.

5 REPLIES 5

Ankur Bawiskar
Tera Patron
Tera Patron

@KhasimKhanP 

record producers are meant to create task based record and I won't recommend to use it to create assessment instance record

Assessments are triggered based on trigger conditions

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar Thanks for quick reply,

 

can we achieve this using catalog item and flow attached to it

@KhasimKhanP 

yes it's possible but what's your business requirement

why you want assessments to be created after catalog item submission?

Assessment is generated whenever INC is closed, HR case is closed etc

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@KhasimKhanP 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader