"Affected CI" related list not showing in Configuration Item form

Maria20
Tera Guru

Hello SN Community,

 

The requirement is to have a list of "Affected CIs" on a custom CI Class Configuration Item form - similar to what is on the Change ticket form.

 

However, when I try to add the "Affected CIs" Related List to the CI form, it is not available for selection.  Does anyone know why this is?

Maria20_0-1734105339081.png

Maria20_1-1734105562525.png

Any help would be appreciated.

 

Maria.

2 REPLIES 2

Brad Bowman
Kilo Patron
Kilo Patron

This Related List is available to task (and extended) tables.  You will need to create a custom relationship.  Use your custom table as the Applies to table, and it sounds like cmdb_ci for the Queries from table.  In the Query with script you'll want to limit the results depending on how your table is linked to the CI table.

Maria20
Tera Guru

Hi Brad,

Thanks for the response...

I think that's what I'm missing - the link between the CI table to my table.

Maria.