"Affected CI" related list not showing in Configuration Item form

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12-13-2024 08:00 AM
Hello SN Community,
The requirement is to have a list of "Affected CIs" on a custom CI Class Configuration Item form - similar to what is on the Change ticket form.
However, when I try to add the "Affected CIs" Related List to the CI form, it is not available for selection. Does anyone know why this is?
Any help would be appreciated.
Maria.
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12-13-2024 09:43 AM
This Related List is available to task (and extended) tables. You will need to create a custom relationship. Use your custom table as the Applies to table, and it sounds like cmdb_ci for the Queries from table. In the Query with script you'll want to limit the results depending on how your table is linked to the CI table.

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12-13-2024 11:37 AM
Hi Brad,
Thanks for the response...
I think that's what I'm missing - the link between the CI table to my table.
Maria.