"Assign to me" List context menu should visible when its belong to current assignment group.

[Rajan kumar7]

When right-clicking on a Catalog  Task, the Assign to me menu option should only be present if the user is a member of the group the Task is assigned to..

[Saurav11]

No it will not be hidden you cannot hide the UI action on list view instead when you will try assign any incident which has a assignment group which you are not a part of you will get the below alert error:-

Only if you are  a part of assignment group it will not show you this error and the task will be assigned.

Please mark my answer as correct based on Impact.

[Rajan kumar7]

Hi saurav,

Are you sure there is now way to hide it?

Thanks

[Saurav11]

Yes I am absolutely sure about it as our condition use current.assignment group so till you right click on the record there is no way for the system to know which record assignment group it has to take.

Please mark my answer as correct based on Impact.

[Rajan kumar7]

Hi @Saurav11 ,

i'm able to see the Assign to me button ....

thanks

[Saurav11 · Accepted solution]

Hello,

As I told you will always see the assign to me button but when you try to assign it will give the alert error you cannot hide it.