"Copy Change" is not available in Standard Change

GaneshErike
Tera Contributor

Hi,

 

Copy change button is not available in Standard Change.

It is available in other changes, Normal and emergency changes.

Please help me to resolve the issue.

 

Thanks in advance.

4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @GaneshErike 

This is expected behavior since standard changes are always raised by the standard change team, so there are no copy changes involved here.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Ankur Bawiskar
Tera Patron
Tera Patron

@GaneshErike 

standard changes are low risk, pre-approved and has standard process.

So out of the box it's not available

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@GaneshErike 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @GaneshErike Hope you had a chance to review my answer?
Please let me know if you need any further clarification or support.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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