Email Notification Rendering Differently on Mac (Apple Mail)

[pallavibysani]

Hi Community,

I have a question regarding how email notifications from ServiceNow appear in Apple Mail on macOS.

We’ve styled the Approve/Reject buttons using HTML and inline CSS /internal css, and the text color is set to white. On most platforms (like Outlook and Gmail on Windows), the button appears as expected with white text. However, users on Mac (Apple Mail) are seeing the button text in blue instead of white.

[GlideFather]

Hi @pallavibysani 

have you tried several Apple Mail apps?

Perhaps it might be some theme/personalisation of that particular user applied just for them.

[pallavibysani]

Hi KamilT , Actually we are facing this issue in Mac outlook version 16.99 . The issue is i want to override the colour of the hyperlink which is a out of box thing, if I use the style tag and gave the colour it working fine in windows outlook versions but style tag itself not accepting by the Mac outlook version(16.99).Is there is any other solution we can achieve that in mac

[pallavibysani]

Hi @GlideFather , Actually we are facing this issue in Mac outlook version 16.99 . The issue is I want to override the colour of the hyperlink which is a out of box thing, if I use the style tag and gave the colour it working fine in windows outlook versions but style tag itself not accepting by the Mac outlook version(16.99).Is there is any other solution we can achieve that in mac

[pallavibysani]

Hi @GlideFather , Actually we are facing this issue in Mac outlook version 16.99 . The issue is I want to override the colour of the hyperlink which is a out of box thing, if I use the style tag and gave the colour it working fine in windows outlook versions but style tag itself not accepting by the Mac outlook version(16.99).Is there is any other solution we can achieve that in mac.