"Copy Change" not copying all the field values in SWO workspace

[ramesh_r]

I am using OOB "Copy Change" to copy change but it's working in normal view but it's not copying all the field values when doing the same in the SWO workspace

what will be the reason .?

And i have added the change properties also

Below is the script iam using in the UI Action

var sowChangeUtils = new sn_sow_chg.SOWChangeUtils();

var url = current.getTableName() + ".do?sys_id=-1&sysparm_query=";

url += sowChangeUtils.copyChangeURL(current.getUniqueValue());

if (url) {

    action.setRedirectURL(url);

    action.setReturnURL(current);

}

[ramesh_r]

the highlighted fields are not copying in SOW 

[Dr Atul G- LNG]

Seems it is bug, as last 2 are getting copied

Log a case to Now Support. 

[Harsh Vardhan]

It is copying at my end, added another columns which you are trying. have you customized any field level ACL for these fields ? are you trying to test with admin role ? 

You are saying on native UI, you are able to successfully copy it ? is this personal instance or org instance ?

Thanks,

Harsh

[Harsh Vardhan]

@ramesh_r  Also I want to add one point, try to clear the cache ( using cache.do ) then test it again. if cache is causing this issue then from properties level you can check "Ignored cache" field as true. 

Definitely it should work. I don't think any issue with script. 

Thanks,

Harsh

[Rameshnathan]

@Harsh Vardhan 

I have tried this cache.do also still its not working