"Default View" option disappeared from Incident table after creating a custom form view

[tajarichardson]

I (sys admin) am creating a custom incident form for one of our teams. It is working fine for everyone expect when I go to the incident table now, I do not have the option to switch to "default view" and it is automatically setting it to the custom form view, which is causing this to happen: 

I have checked the System UI > Views and I am listed as a user that should have the Default View option, but it is not showing up for me in the context menu. 

The custom is set to be hidden from users as an option (which works) 

Any thoughts of why this would only be happening to me? 

 EDIT: I still have the option to switch to "Default view" on incident records. Just not on the table. 

EDIT 2: When I "create new" incident, it is opening in my custom view (which is mostly read only fields) and I do not have the option to change views at all. 

[Alexis Diaz Alc]

Hi tajarichardson,

I had the same problem days ago but I was able to resolve this myself. Opened an existing Incident form and was able to change the view. Doing this brought the Default View on the list view also.

Thanks!

[jeremymatthew]

Hi Alexis,

I'm encountering this issue too. Your suggested fix works but it has to be done everytime each user selects the custom view and want to return to default view. Not really a fix but more of a workaround that wouldn't work for us. 

Regards,

Jeremy

[iros]

I had the same issue and did the same fix as above, with an additional step of making a change to the list layout and saving. This seemed to fix the problem, so that the view is now available again.