Developer

Building ServiceNow apps via Claude Code and the ServiceNow SDK

Vibe Coding with Claude Code + ServiceNow SDK This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using Claude Code and the ServiceNow SDK. Each episode covers one ...

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Order Guide Sequence "Invalid Reference"

Whenever I create a sequence for an order guide, it errors on each item with "invalid reference." If I try to remove the invalid reference and choose the "Parent Record Request," it just goes back to "invalid reference." Any ideas why this keeps ha...

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Custom HTTP REST API Discovery with Two-Stage Authentication

Hello, I am attempting to produce a custom discovery process which obtains data through a REST API. The documentation via the link below is fairly helpful, but it assumed a single set of authentication credentials are provided with each API call. In...

Question

Learning Plans broken file links

I've been assigned to complete the Create an App and Data Model module, but the file downloads lead to links to a blank webpage. https://developer.servicenow.com/dev.do#!/learn/learning-plans/washingtondc/citizen_developer/app_store_learnv2_aescreate...

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Reading email using Microsoft Graph API

Overview So there are few organizations who wants to restrict the way how do emails reach in ServiceNow. One way of doing is to relay/delay the email which are sent directly to ServiceNow Inbox. This process contains steps to configure a separat...

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Instance Configuration
Integrations

Hide Multiple Choice Field Option for Specific Users on Table Form View (not Catalog Items)

I feel like this should be easy, but the answer eludes me right now. I tried searching the Community, but all the matches I found deal with Catalog Items, and I am not looking for that. I am dealing with the Form view of a Table (so I am not in the...

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How do I limit visibility of sidebar component

I've created a page collection and added it to the sidebar of my workspace. The data in the page collection should only be displayed if the record comes from the SC_TASK table. How can I control visibility for one specific icon? I want the others ...

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Resolved! Client Credentials OAuth Application User

Hello!I like the idea of having inbound (to ServiceNow) REST integrations start to use the client credentials grant type for several reasons, which I'll leave out for now for brevity. To use the client credentials grant type, one only needs to specif...

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Group Managers should be able to edit fields on groups records and should be able to add/edit member

Hi,Group Managers should be able to edit fields on groups records and should be able to add/edit member in the groups without consuming ITIL license.Please suggest the best approach to achieve this.Thanks.

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Issue With Catalog Client Script - Variables Not Hiding Based on Selection

Hi Team,I am facing an issue in a ServiceNow Catalog item related to dynamic variable visibility based on the "Request Reason" dropdown. I have a variable request reason (choice field).Based on the selected value, i need to:show only the relevant se...

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Before Your ServiceNow Certification Expires: Read This

What Is the ServiceNow Certification Maintenance Program? The Certification Maintenance Program (CMP) is ServiceNow’s structured approach to keeping certified professionals aligned with the platform’s continuous evolution. The Now Platform receives t...

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Instance Configuration
Personal Developer Instance
Team Development

Setting the value of a field to 'No Authentication' on a Digital Interface record via Flow Designer

I'm working on a catalogue item for the Digital Interface table 'sn_apm_di_digital_interface'. One of the questions I'm implementing is in relation to the Authentication Type field: If a user selects No, when the request is approved, I want the Authe...

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More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here!

More Calls. More Builds. The #BuildMoreWithBuildAgent Challenge is here! Last year, you showed us what was possible with the power of Build Agent. The apps you created, the prompts you shared, and the ideas you brought to life using Build Agent insp...

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HRSD Question

Is there a OOB dashboard that comes with HRSD or Employee Center for training/learning? How can I set up so that I can track the employee required trainings and completions as part of HRSD.

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[GF#5] PDI in Offline state: Resolving Error 502 Bad Gateway

This is not a question. The PDI is currently in an offline state. Resolving the 502 error. This is not a question. The PDI is currently in an offline state. Resolving the 502 error.This is Ezra. He was happily building a new app in his PDI when a 502...

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