I have a Catalog Client Script that acts on the form only when the item is being filled out in a specific Order Guide. However, we are trying to get everything to work in the Service Portal in Helsinki, but it seems that the $("sysparm_guide") in the Client Script no longer pulls the sys_id of the guide being used.
I can try to work around it by having a hidden variable that populates from the cascading variable, which in turn will perform the same actions, but I wanted to see if anybody knows how the Guide being used can be identified from the Service Portal.
function onLoad() {
var guide = $("sysparm_guide");
if (guide.value == 'bf2b9d31130de6002d763d27d144b082') { //Standard New Hire Order Guide
g_form.setValue('service','new');
g_form.setDisplay('service',false);
}
}
I can tell that the URL is different for the Service Portal, and it does only show the sys_id of the guide being used. How would I pull the sys_id from the URL efficiently?
https://instance.service-now.com/sp?id=sc_cat_item_guide&sys_id=002a1ead135d2200a9aeff82e144b088
