"There are no members for the group you selected for this time" Info Message when adding a Group
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02-07-2023 09:24 AM - edited 02-08-2023 09:07 PM
Hello Reader,
When I am trying to add a group for conference call in Major Incident Workbench then I am getting an info message "There are no members for the group you selected for this time". There are already users in the group that I am selecting. Is there anything to be configured?
Please guide me on this. Please see the screenshot for your reference.
Many thanks
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02-28-2023 08:54 AM
Hi @Talvin Singh , were you able to resolve this issue? I am seeing similar in my MIM implementation.
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10-18-2024 12:11 AM
There is a system property sn_tcm_collab_hook.teams_on_call_tables_for_start_chat_action control this behavior
- Go to ServiceNow for Microsoft 365 > Properties
- Remove values “incident,incident_alert,incident_alert_task” from “List of tables for which group selected in 'Start Microsoft Teams Chat' ui action should be resolved to on-call participants.”
