"Unable to load dynamic inputs (sn_jira_spoke.get_projects_v4) No dynamic inputs data was provided"

vijayaram
Tera Contributor

"Unable to load dynamic inputs (sn_jira_spoke.get_projects_v4) No dynamic inputs data was provided" error coming in flow designer while integration between ServiceNow and Jira

vijayaram_0-1750332517770.png


So I was stuck at this point, I have created connection alias perfectly and spoke is also updated with latest version

10 REPLIES 10

Did you have the integration prior to a family upgrade? I ask because we had our instance connected via the Jira spoke when we were on Xanadu with no issues. It is configured in the global scope.

But we upgraded to Yokohama this past weekend and we're now having issues with the connection, but only in our Test environment. So I'm not sure how changing the the scope from global to jira spoke would solve the issue. 

Shruti
Mega Sage
Mega Sage

Hi,

Navigate to Integration Hub -> Connection & Credential Aliases

Open Jira alias

Shruti_0-1750842042460.png

 

Go to the connections related list and create a new connection in JIRA spoke application

Shruti_1-1750842191015.png

 

Create basic auth credential and associate it with the connection

 

oussaman
Tera Contributor

RavikiranR
Tera Contributor

@Tina Swain    

 

to change the application scope from global to Jira Spoke we can use background script.

 

Below, i pasted the code for it.

 

var rr = new GlideRecord('http_connection');
rr.addQuery('sys_id', 'fd072e5dc30322104a021275e40131f8'); // sys_id of your connection record
rr.query();

gs.print('count is : ' + rr.getRowCount());

if (rr.next()) {

    gs.print('record name is : ' + rr.name);

    rr.app_scope = '4fab4673db1893009a985404ce961942'; // sys_id of Jira Spoke
    rr.update();
}
 
 
if you are  find this article as helpul, please mark it as Helful 👍 
 

Sriharsha Radha
Tera Contributor

The connection application spoke is within Jira Spoke application. Anyone has a solution from Servicenow on this?