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04-04-2024 11:19 AM
Sorry if this is the wrong place to put this -- but I ran into this issue the other day and couldn't find any guidance and wanted to post the solution that ended up working for me.
Problem:
Whenever I open a specific flow in Flow Designer, I get the error "Your flow cannot be found. Flow sys_id:An." This prevents any changes to my flow from truly saving.
Solution:
Many of the solutions I found online coached going to sys_hub_flow.list and pulling in the "Main snapshot" field and then pasting that sys_id into the URL of your errored out flow designer screen. While this allowed me to load the flow, it didn't recognize any changes I made. To finally resolve the error, I followed these steps:
- In the Flow Designer landing page, right click the name of the flow causing issues and copy the sys_id
- Navigate to sys_update_version.list and paste in the sys_id of my erroring flow
- Revert to a previous (working) version of the flow
Other notes:
A lot of the posts I found online (mainly on these forums) discussed running into this issue when migrating a flow between environments. In most cases, users failed to move a sub-flow as well, and this caused issues. I happened to run into this error in a single environment, and I believe it's because I messed with the "Latest snapshot" field.
Hope this helps!
Solved! Go to Solution.
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04-04-2024 11:19 AM
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05-08-2025 12:27 AM - edited 05-08-2025 12:49 AM
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10-15-2024 08:42 AM
Super helpful! Thank you so much!
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12-03-2024 08:32 AM
Thanks a lot. Very helpful! 😉
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01-22-2025 09:35 AM
Unfortunately, this did not work for me as I received this error on a Flow that I copied. Reverting it left me with an empty Flow.
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01-22-2025 09:37 AM
It's possible that this solution is outdated for newer versions. What version is your instance on?