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04-04-2024 11:19 AM
Sorry if this is the wrong place to put this -- but I ran into this issue the other day and couldn't find any guidance and wanted to post the solution that ended up working for me.
Problem:
Whenever I open a specific flow in Flow Designer, I get the error "Your flow cannot be found. Flow sys_id:An." This prevents any changes to my flow from truly saving.
Solution:
Many of the solutions I found online coached going to sys_hub_flow.list and pulling in the "Main snapshot" field and then pasting that sys_id into the URL of your errored out flow designer screen. While this allowed me to load the flow, it didn't recognize any changes I made. To finally resolve the error, I followed these steps:
- In the Flow Designer landing page, right click the name of the flow causing issues and copy the sys_id
- Navigate to sys_update_version.list and paste in the sys_id of my erroring flow
- Revert to a previous (working) version of the flow
Other notes:
A lot of the posts I found online (mainly on these forums) discussed running into this issue when migrating a flow between environments. In most cases, users failed to move a sub-flow as well, and this caused issues. I happened to run into this error in a single environment, and I believe it's because I messed with the "Latest snapshot" field.
Hope this helps!
Solved! Go to Solution.
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04-04-2024 11:19 AM
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3 weeks ago
I had the same error and checked i had overwritten the existing flow.
You can refer to the KB - KB1709519 , if accessible
OR
Follow these steps to resolve the issue:
- Use the right mouse button to see inspect element on the popup window displaying the error. ( Content not found )
- In the browser's developer tools, locate the HTML code: <div class="ReactModalPortal"> and remove it.
- The flow should now be editable.
- Go to where the "get Catalog variables" action update them and check for any errors and fix them
- Check other flow steps for references to deleted variables, noting that data pills may still display these as valid even when they're not.
- This should now allow you to Save/ Activate the flow and work as expected
- Note: Clear Cache or login again to see the changes taking place
For me the above did a help a little but didn't fix the issue .So I looked for an update set which had the entire flow from the past from another sub instance and committed the same to bring back the flow.
