Radio button should be used instead of check boxes pn problem incident

[Disha Patel2]

oN problem incident Knowledge & known error options should be a radio button instead of check boxes since you're only allowed to choose one option

[Danish Bhairag2]

Hi @Disha Patel2 ,

Plz see below link

https://www.servicenow.com/community/csm-forum/i-need-to-add-radio-buttons-how-to-do-that/m-p/388183...

Thanks,

Danish

[Danish Bhairag2]

@Disha Patel2 ,

As an alternative what u can do is,once any of the checkboxes are selected u can make the other checbox as read-only n vice versa.

Thanks,

Danish