Raising P1/P2 Major Incidents .

Sanket Pawar
Tera Contributor

Hi All,

I had a requirement where , if the priority if the incident changes to p1 or p2 , then the incident should automatically proposed as Major incident . 

The functionality is working fine, but not working when assigned_to field  is populated.Not sure about this behivour, checked scripts as well, but not getting the cause of the issue.

Regards,

Sanket

1 REPLY 1

Aditya2
Kilo Expert

Please provide some more details