Hello everyone, I built a flow where a Repeat trigger is used to trigger the automatic creation of a REQ. The flow runs but when viewing the REQ the RITM shows that the stage is Catalog Item Removed. Can this be configured to not show the stage? Flow...
I have a "u_description" field (String) and would like make it show the change history of the populated value just like journal field as below.Since I can't change the existing field type, I came up with the idea to create another journal field and c...
Hello Everyone, I know there is a lot of articles on copying variables data to custom field in requested item. I have tried one or two script and none of them is working. What I am trying to do is when someone requests item from service catalog, th...
I have created a client script that asks the user if they would like to confirm the submission of a record, if they click cancel on my ui page it should redirect them back to the list view for the table. im running into an issue where the leave site ...
Hi All, In RITM the following business rule setting the state upon closure of first task but the requirement is it should wait for all tasks to close Tasks are getting generated one after other (Not all at a time).Suppose there are 3 tasks on the wor...
I have a soap step configured in the Flow designer. How can I access the request body once the flow is executed?
I have a workflow that generates one RITM, then generates 4 sequential SCTASKs. The goal is to set the State of the RITM and REQ as "Canceled" if any one of the SCTASK States is set to "Canceled". This would prevent any of the other SCTASKs from be...
Hi, i'm new on servicenow, where i can find the run reconciliation button?? Thank You
Experts,I am using GSLog based logging on my custom application. This is a snippet of the code which I am usingvar processStaging = Class.create(); processStaging.prototype = { initialize: function () { this._jsUtil = global.JSUt...
Hi All,Need a quick help,I am using Table API to receive data from an external system, the external system is sending data in the below JSON format:The id attribute is well stored but the u_transcription attribute has been damaged and does not look l...
Hi All, I want to create a UI Action in list layout in Workspace.'Workspace Form Button' and Workspace Form Menu' are creating UI Actions in a specific record not in the list layout.Can anyone please guide me how to create a UI action in list layout....
Hi All,We had a UI page, it was working fine in Rome, however after Tokyo upgrade, its alignment is all broken.Can someone please advise?
Hello, I need help. I am working on mail script to send notification email to end user to route to the ticket on service portal (not Platform UI). I used below script, it works well to go to the ticket on service portal but the hyperlink name now i...
Hello, I am assigned the task of creating a form where the user can enter data and then the data should be inserted into 2 tables at the same time. I tried to implement this using a record producer but this didn't work because a record producer is li...
Hello Team We are using Below Scripts but the script throwing an error message in Service portal Not allowed to update the property : property name var GRPSYS_ID = 'd625dccec0a8016700a222a0f7900d06'; //Put the sys_id of the assignment group (or gro...
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