Hello, I have a business rule for the sys_user table that is supposed to check all users in the table to see if they have the employee box set to true or false. If it is true, it should add them to a group. It does not seem to be working, is there an...
Hello, I need to create business rule for direct assignment of a ticket. But I need to take the company property and to assign it to the group, which is related to the concrete company. For example: if the ticket comes from Company Naxex, it should...
What happens when we extend a table in ServiceNow.Is it tends to the redundancy?
Hi All, I've got a catalog item which contains a multi-row variable set. The workflow starts which creates 2 tasks to start with. On closure of these 2 tasks as third task is created. The multi-row variable set is being displayed on the RITM and SC...
Hi Community,I am using list collector variable. This field is referring to sys_user table. Then ,I used glide_list attribute on this list collector. Name field on the sys_user table is display true. But I have requirement to search using email_id,...
I have a list field pointing to some table X. List allows me to select multiple values. It's like a Watch List on the incident form. It shows elements separated by comma. Like below Test1, test2, test3 But insread of comma, I want to show them separa...
What is the replacement of Packages.java.io.ByteArrayOutputStream() for New York version? We have custom integration with Third party tool. After the upgrade to NewYork, attachments are not passing over SOAP It is giving below error::Error MessageIll...
Currently we are using external authentication SSO to access ServICENow. I am trying to create a local account for Inbound REST API requests. When I got to Administration>Users>Create there is no password field and "Web Service access Only" is unclic...
Hello! I am working on building an Automated Test. I have successfully been able to open a catalog item, set the variable values, submit the catalog item, and then open an SCTask associated with that request. I can set values on that SCTask like Assi...
I have a catalog item that is used for different offices. One of the variables is a Select Box. I need to have different Question Choices depending on the location of the user. I have setup user criteria for each location. How can can I hide/show...
Hi, I need to update a Balance field (of Type :currency) on a table via a Business rule based on the calculations between two tables Script: var amount = 0;var i = new GlideRecord('TableA');i.addEncodedQuery('u_sn_number',current.u_sn_number');i.quer...
Hello , Can we use parameters when calling email script to do something like this : ${mail_script:show_informations("first info","second info")} ?Thank you !
I've got catalog item which contains multi row variable set. The multi-row variable set is being displayed on the RITM and SCTASK variable as read only. I have created UI Policy to make the variable set read only on RITM and Task forms. but when i p...
Hi,I created a new widget with an embedded widget. I'm trying to sent params from the new widget to the embedded widget.1) Parent widget:HTML: <div class="embedded-widget"> <sp-widget widget="c.processflow"></sp-widget></div>Client controller: ...
Hello everyone, I am new to ServiceNow and am going through the tutorials for my job. I have a background in software development and know my way around Javascript. After getting through the Flow designer module in the New to ServiceNow Learning ...