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Resolved! Attachment error

Hi All , While submitting catalog , we have field line manger , ' If line manger not listed we have made line manager approval doucment mandtory '  as u can see in the below snip  it is only 1 document , if we attach more it not going to submit to so...

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nameisnani by Mega Sage
  • 1436 Views
  • 4 replies
  • 4 helpfuls

Resolved! Stream.toArray() limits under 100?

Hi experts,   I would like to get 200 records as an array using GlideQuery, but I get the following error. The following code executed. var users = new global.GlideQuery('sys_user') .limit(10) .select('first_name', 'last_name') .toArray(1...

Actionable Notification isn't sent to virtual agent

I am in Tokyo. I created an incident . When other people add comments on this incident. I should get notification on VA.Here are the set up:1. Turn on the "User Notification" . 2. Enable Notification for Teams3. Activated notification: Incident comme...

Yanping Guo1 by Tera Contributor
  • 2053 Views
  • 2 replies
  • 0 helpfuls

Resolved! End users can see the worknotes in service portal requests

Hi experts, Something struck to my vision in service portal, End users were able to see worknotes of the requests they raised. So this is how it is defined or some ACL is broke in our instance? Can some one help with my query. KInd regards, Rini

Community Alums by Community Alums  
  • 7393 Views
  • 5 replies
  • 8 helpfuls

How Can I restrict one update for specific field ?

Hello Guys, I have Custome table called u_marks and its has field called  u_grades which is a string field I want that that if someone updated u_grades then it was empty then no one can update u_grades values if it is got updated previously. how can ...

Resolved! How to Edit Application navigator

Hi,  How can I edit the app navigator so that instead of having 2 application and 2 modules (IVR Agent, IVR Moked) I will have 1 Application called 'IVR' and 2 Modules (IVR Agent, IVR Moked)? 

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Alon Grod by Tera Expert
  • 3007 Views
  • 3 replies
  • 4 helpfuls

Resolved! Single GlideRecord as an output from a subflow

Hi all,I'm playing around with subflows. I can see that I can create an output variable with type Records.Incident (and then I can assign a collection of GlideRecords to that), or I can create an output variable with type Reference.Incident (and then...

Jamsta1912 by Tera Guru
  • 1441 Views
  • 1 replies
  • 2 helpfuls

email notifications , adding multiple tables tasks

Hi ,In email notification I want these two links to work and take the control to the appropriate records when clicked.Order task Number: ${number} on Order Line Item: ${order_line_item} is on hold and needs to be retriggeredhere task number and order...

saini by Tera Expert
  • 1303 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to limit users in impersonation

Hi Team, how can we limit the users to be selected in impersonation window? We have a requirement to allow only approved users to be available for impersonators to impersonate.

Community Alums by Community Alums  
  • 6472 Views
  • 17 replies
  • 4 helpfuls