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Resolved! Stream.toArray() limits under 100?

Hi experts,   I would like to get 200 records as an array using GlideQuery, but I get the following error. The following code executed. var users = new global.GlideQuery('sys_user') .limit(10) .select('first_name', 'last_name') .toArray(1...

Actionable Notification isn't sent to virtual agent

I am in Tokyo. I created an incident . When other people add comments on this incident. I should get notification on VA.Here are the set up:1. Turn on the "User Notification" . 2. Enable Notification for Teams3. Activated notification: Incident comme...

Yanping Guo1 by Tera Contributor
  • 2052 Views
  • 2 replies
  • 0 helpfuls

Resolved! End users can see the worknotes in service portal requests

Hi experts, Something struck to my vision in service portal, End users were able to see worknotes of the requests they raised. So this is how it is defined or some ACL is broke in our instance? Can some one help with my query. KInd regards, Rini

Community Alums by Community Alums  
  • 7391 Views
  • 5 replies
  • 8 helpfuls

How Can I restrict one update for specific field ?

Hello Guys, I have Custome table called u_marks and its has field called  u_grades which is a string field I want that that if someone updated u_grades then it was empty then no one can update u_grades values if it is got updated previously. how can ...

Resolved! How to Edit Application navigator

Hi,  How can I edit the app navigator so that instead of having 2 application and 2 modules (IVR Agent, IVR Moked) I will have 1 Application called 'IVR' and 2 Modules (IVR Agent, IVR Moked)? 

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Alon Grod by Tera Expert
  • 3006 Views
  • 3 replies
  • 4 helpfuls

Resolved! Single GlideRecord as an output from a subflow

Hi all,I'm playing around with subflows. I can see that I can create an output variable with type Records.Incident (and then I can assign a collection of GlideRecords to that), or I can create an output variable with type Reference.Incident (and then...

Jamsta1912 by Tera Guru
  • 1439 Views
  • 1 replies
  • 2 helpfuls

email notifications , adding multiple tables tasks

Hi ,In email notification I want these two links to work and take the control to the appropriate records when clicked.Order task Number: ${number} on Order Line Item: ${order_line_item} is on hold and needs to be retriggeredhere task number and order...

saini by Tera Expert
  • 1303 Views
  • 2 replies
  • 2 helpfuls

Resolved! How to limit users in impersonation

Hi Team, how can we limit the users to be selected in impersonation window? We have a requirement to allow only approved users to be available for impersonators to impersonate.

Community Alums by Community Alums  
  • 6467 Views
  • 17 replies
  • 4 helpfuls

How to set a view visible on both list and form level

HI ,We have a view csdm_view on the Table cmdb_ci_service_auto , when we open a record on this table on selecting csdm_view it actually opens a record of the Table cmdb_ci_service_discovered with the default view. We actually need the same view(csdm_...

Community Alums by Community Alums  
  • 862 Views
  • 1 replies
  • 1 helpfuls

Resolved! How to Iterate nodes in XML response

Hi All, I'm looking for some help pulling some data from an XML document that is grabbed via a SOAP API . The structure of the XML document is as follows: I am trying to get the Monthly salary(MON) and Annual Base salary (ANN) where the <frequency> i...

Mrman by Tera Guru
  • 5623 Views
  • 7 replies
  • 6 helpfuls

Resolved! Fetch current logged in user incident in simple list widget

Hello All,I want to fetch logged-in user incidents in a simple list widget.I tried it manually so it's working fine for me but I like it dynamically I have attached a screenshot below. how can I achieve this functionality please guide me on thisThank...

Sagar_pawar by Tera Contributor
  • 2244 Views
  • 4 replies
  • 0 helpfuls

Resolved! Simple List Widget Filter

I am relatively new to ServiceNow so please forgive my ignorance.  I have a requirement to make a list available on the service portal that shows all Major Incidents where the incident's parent location matches the current logged in user's parent loc...

Andrew114 by Kilo Explorer
  • 12124 Views
  • 8 replies
  • 12 helpfuls