I have seen a lot posts regarding the use of URLSearchParams in Catalog Client Scripts to extract custom parameter values from a URL. In all the examples, the names of the custom parameters start with "sysparm_". As best I can tell, this prefix is n...
Hello Experts, 1) I have given 'Fulfillment' stage for catalog WF activity and when that catalog task is closed workflow proceeds to next step. But, before it was closed the stage is shown like below screenshot. But I just wanted it to display as "Fu...
Hello, I have to create a Report on CSAT Survey for HR Cases to have the scores displayed and comments on the survey for each ticket.What would be the best way to do that? Thank you so much!Melanija
Hi All, I am creating catalog using below script and i can able to set the value to the normal variables but i am not able to set value to the MRVS. Please help me how to set value in the MRVS var cartId = GlideGuid.generate(null);var adhoc = new Car...
Hello, Our company's CAB uses the calendar view on the Change Overview dashboard to go over the week's upcoming Changes. The CAB has requested that we start adding major events to the Change calendar that would potentially be effected by those schedu...
Hello, I am very new to ServiceNow. I have been asked to identify incidents that have been updated after they have been resolved. Our end user portal does not allow someone to reopen a resolved incident, but it does allow commenting on a resolved i...
Hello, I have a record producer that contains a multi-row variable set. I want the values for this field to be copied over to the record created by the record producer. I was wondering how I can do that. Thanks.
Hello Community, Is there any possibility without field map to update traget table records with import sets.If so can anyone help me with sample script and it will not create new records it should check source sys I'd with traget sys I'd if identity ...
Hi, I'm trying to fetch data from another dev instance. My question is how to fetch display name model and model category (both are reference field) in asset table. Model and model category remains blank. Both sys_id's between stances are different s...
Good Evening, I have a challenge for everyone, I am currently building a scoped application within ServiceNow, a widget is being placed on the incident form which will dynamically change based on the record being viewed. I am using a UI Macro and UI ...
Requirement is to Display all the Emails From Incident and Case table to display in the Related list of Case Record.So i have created a Relationship in case table. But i am Not able to get the Correct Output, do i need to add any additional queryhelp...
Hi, I am using archive rule for 1st time, if i create archive rule in dev environment with some condition, it estimates some records say for example 20, so if i move this archive rule to test instance via update sets...will these estimated records al...
Type Allocation workbench in left navigation and below is what we see: How to make this accessible for different roles?
Hello All, I have gone through multiple community forum threads and the product documentation, but unfortunately I could not get the appropriate answer Below is my question I have created a Technical Service , Technical Service Offering , Dynamic...
Hi all, I want to create a custom check on the 'Instance Scan' module, where we have got the recommendation as follows: " Reference fields already store the Sys ID of the referenced record. Using gr.fieldname.sys_id is a dot-walk and instructs the pl...
